AbeBooks helpdeskcontacten

If you have forgotten your password, you will need to create a new one.
How to reset your password:

• Go to the “Password assistance” page
• Enter the required information and click “Continue“
• We’ll send you an email which will contain instructions for creating a new password.
• Your email and password combination provide access to all AbeBooks websites.
• Your new password is active as soon as you have created it.

A strong password is longer than 8 characters, contains random capitalization, numbers, and special characters, and is not easy to guess. Do not use dictionary words, your name, email address, or other personal information that can be easily obtained.

Please wait for the reset email to arrive – do not request a new reset email before receiving the first. If you request a second password email before receiving the first, the link in the first email will not work. The reset link will expire if not used within an hour.

Once an order has been received by AbeBooks and forwarded to the bookseller, changes to the order cannot be made through our system.

However, if the seller has not confirmed the order, you can cancel the order and then place a new order for the book.

If the bookseller has already confirmed the order, contact the seller directly and ask if they can cancel the order for you or make the necessary correction before shipping the book.

If the book is already in transit, you will need to initiate a return/refund upon its arrival.

To get help with your order or ask a question, contact the bookseller directly using the AbeBooks system.
If you don’t receive a response within 3 business days, contact AbeBooks Customer Support through the online form and include the order number, book title, and your question.
Customer Support will follow up with the bookseller on your behalf and get back to you within 2 business days. Note that if a bookseller consistently fails to respond to inquiries, their account may be suspended or closed.