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![What is the best AI Chatbot in 2025?]()
What is the best AI Chatbot in 2025?
We’ve reviewed the most popular AI chatbots and selected the top 5 best AI chatbots for you in this article.… Learn More
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![LiveAgent wins the Leader Award in multiple categories from SourceForge]()
LiveAgent wins the Leader Award in multiple categories from SourceForge
LiveAgent is proud to receive the Spring 2025 Leader Award in key customer service categories such as Help desk, Live… Learn More
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March 2025LiveAgent Monthly Update
![LiveAgent monthly updates: March edition]()
LiveAgent monthly updates: March edition
March brings the exciting announcement of the launch of the LiveAgent AI Chatbot, delivering on our promise to enhance customer… Learn More
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February 2025LiveAgent Monthly Update
![LiveAgent monthly updates: February edition]()
LiveAgent monthly updates: February edition
This month, we are excited to share some positive advancements to LiveAgent. We will give you a sneak peek at… Learn More
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![LiveAgent recognized as a Category Leader 2025 in customer support by GetApp]()
LiveAgent recognized as a Category Leader 2025 in customer support by GetApp
LiveAgent is proud to announce that we have been recognized as a Category Leader in Customer support software category for… Learn More
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![What is an AI virtual assistant? Definition, technologies and applications]()
What is an AI virtual assistant? Definition, technologies and applications
AI virtual assistants are no longer just a concept for the future—they are a practical tool businesses use today to… Learn More
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![What is conversational AI? Features & real-life examples]()
What is conversational AI? Features & real-life examples
The growing popularity of conversational AI comes from its ability to transform communication and improve how people and machines interact.… Learn More
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![AI service desk: Benefits, risks & creative uses]()
AI service desk: Benefits, risks & creative uses
Imagine a world where your IT support works tirelessly 24/7, solving problems before you even notice them. The rise of… Learn More
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![AI customer service agents: How do they improve client service?]()
AI customer service agents: How do they improve client service?
Explore how AI-powered customer service agents can seamlessly handle requests, ease the burden on human teams, and scale support to… Learn More
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![What are customer insights, and how to use them to grow your business]()
What are customer insights, and how to use them to grow your business
Understanding your customers can be the difference between stagnation and success. As businesses strive for growth, customer insights have emerged… Learn More
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![How to enhance your customer experience with multilingual customer service]()
How to enhance your customer experience with multilingual customer service
In an interconnected world, a one-size-fits-all approach to customer support just doesn’t cut it. Customers expect personalized experiences that meet… Learn More
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January 2025LiveAgent Monthly Update
![LiveAgent monthly updates: January edition]()
LiveAgent monthly updates: January edition
In this monthly update for our LiveAgent software, we’re thrilled to share some major updates including our new AI integration… Learn More
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![How to achieve the best customer service in the real estate business]()
How to achieve the best customer service in the real estate business
In an industry driven by client relationships, outstanding customer service is crucial in real estate. A simple transaction is not… Learn More
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![Mastering Customer Service Analytics: Essential Techniques for Success]()
Mastering Customer Service Analytics: Essential Techniques for Success
Customer service analytics emerges as an essential tool, enabling companies to listen to their customers and enhance the overall experience.… Learn More
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![Pros & cons of customer service outsourcing in 2025]()
Pros & cons of customer service outsourcing in 2025
In 2025, companies must weigh the pros and cons of sending their customer support operations overseas or to third-party providers.… Learn More
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![How to provide the best customer service in logistics]()
How to provide the best customer service in logistics
In a world where delivery speed and reliability are paramount, exceptional customer service in logistics can be your game-changer. As… Learn More
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![Building a customer service team: Comprehensive guide]()
Building a customer service team: Comprehensive guide
Building a dedicated customer service team not only enhances customer satisfaction but also fosters brand loyalty and ensures repeat business.… Learn More
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![From clicks to customers: 20+ Strategies to increase conversion rate]()
From clicks to customers: 20+ Strategies to increase conversion rate
In the dynamic world of e-commerce, transforming casual clicks into dedicated customers is the ultimate goal for online business owners.… Learn More
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