Alternatieven voor helpdesksoftware vergelijken?

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Home | Alternatieven

Op zoek naar vergelijking van helpdesksoftware?

Honderden alternatieve oplossingen waarmee u uw klanten kunt ondersteunen, maar er zijn er maar een paar die meer dan 175 helpdeskfunctiesbieden.

We hebben een lijst opgesteld met de onmisbare onderdelen van helpdesksoftware, waaronder emailticketing, live chat , callcenter, ondersteuning voor sociale media en andere populaire functies.

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Top 5 helpdesksoftware vergelijken

Bekijk hoe LiveAgent staat tegenover andere alternatieve toonaangevende oplossingen op de markt.
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Functies	LiveAgent Probeer de beste alternatieve helpdesk gratis! Geen creditcard vereist.	Zendesk Zendesk concurrent.	Freshdesk Freshdesk concurrent.	LiveChat LiveChat concurrent.	Intercom Intercom concurrent.
Ticketing Maakt verbinding met meerdere communicatielijnen (zoals e-mail, live chat, een callcenter of sociale media) om alle berichten te stroomlijnen en gebruikers in staat te stellen erop te reageren vanuit de ticketing-software.	Small €9/maand/medewerker Inbegrepen in het Kleine plan dat €9 per medewerker per maand kost. Alle prijzen zijn in USD.	Professional €59/maand/medewerker Inbegrepen in het Professional plan dat €59 per medewerker per maand kost. Alle prijzen zijn in USD.	Blossom €19/maand/medewerker Inbegrepen in het Blossom plan dat €19 per medewerker per maand kost. Alle prijzen zijn in USD.	Starter €19/maand/medewerker Inbegrepen in het Starter plan dat €19 per medewerker per maand kost. Alle prijzen zijn in USD.	Starter €79/maand/medewerker Inbegrepen in het Starter plan dat €79 per eerste medewerker per maand kost. Elke extra medewerker kost €19 per medewerker per maand. Alle prijzen zijn in USD.
Live Chat Een native live chat-widget die op uw site kan worden ingezet en kan worden gebruikt voor realtime communicatie met bezoekers van uw website.	Gemiddeld €29/maand/medewerker Inbegrepen in het Gemiddelde plan dat €29 per medewerker per maand kost. Alle prijzen zijn in USD.	Add-on €15-59/maand/medewerker Beschikbaar als een Add-on functie voor €15-59 per maand. Alle prijzen zijn in USD.	Garden €45/maand/medewerker Included in the Garden plan that costs $45 per agent per month. All prices are in USD.	Starter $19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.	Enterprise On-demand pricing Included in the plans with pricing on demand.
Built-in Call Center A virtual call center with a centralized dashboard for making, receiving, and managing calls.	Large $49/month/agent Included in the Large plan that costs $49 per agent per month. All prices are in USD.	Add-on $45/month/agent Available as an Add-on feature for $45 per month. All prices are in USD.	Estate $85/month/agent Included in the Estate plan that costs $85 per agent per month. All prices are in USD.	LiveChat doesn't offer this feature	Intercom doesn't offer this feature
Facebook & Twitter An integration that fetches all Tweets, comments, mentions, and Facebook messages and transforms them into tickets that can be answered directly from the software.	Add-on $39/month/account Available as an Add-on feature for $39 per month per account, or in Large plan for $49/month/agent. All prices are in USD.	Team $25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	LiveChat doesn't offer this feature	Enterprise On-demand pricing Included in the plans with pricing on demand.
Rules & Automation Automation rules that can be implemented to speed up customer support processes.	Small $9/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.	Team $25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.	Garden+Add-on $45/month/agent Included in the Garden plan that costs $45 per agent per month, or can be added on. All prices are in USD.	LiveChat doesn't offer this feature	Enterprise On-demand pricing Included in the plans with pricing on demand.
Business Hours & SLAs A feature that enables you to manage and monitor SLA logs, SLA compliance, and set business hours.	Small $9/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.	Professional $59/month/agent Included in the Professional plan that costs $59 per agent per month. All prices are in USD.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	LiveChat doesn't offer this feature	Intercom doesn't offer this feature
Audit Logs An activity log that records all actions done within the help desk system.	Large $49/month/agent Included in the Large plan that costs $49 per agent per month. All prices are in USD.	Zendesk doesn't offer this feature	Estate $65/month/agent Included in the Estate plan that costs $65 per agent per month. All prices are in USD.	LiveChat doesn't offer this feature	Intercom doesn't offer this feature
Unlimited History An unlimited ticketing viewing history. (You don't lose access to tickets after a certain time period.)	Small $15/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.	Team $25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	Team $39/month/agent Included in the Team plan that costs $39 per agent per month. All prices are in USD.	Starter $79/month/agent Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
Remove Branding Option to use a white label (branding free).	Add-on $19/month/agent Available as an Add-on feature for $19 per month. All prices are in USD.	Zendesk doesn't offer this feature	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	Business $59/month/agent Included in the Business plan that costs $59 per agent per month. All prices are in USD.	Intercom doesn't offer this feature
24/7 Personalized Success Team A dedicated customer success team that's assigned to you and available to help 24/7 365 across all communication channels.	Small $9/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.	Zendesk doesn't offer this feature	Blossom $19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.	Starter $19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.	Intercom doesn't offer this feature